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Alameda County, CA,
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Alameda County Social Services
North Oakland Office
2000 San Pablo Ave
Oakland CA 94612

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Disaster Preparedness and Response


All employees of the Alameda County Social Services Agency carry identification cards. On the back of most cards it is printed that, according to Section 3100 of the California Government Code, all employees are official disaster service workers (DSW). This means, in a disaster, all employees must be ready and available to be assigned a disaster response role.

National Response Framework

The response protocols are established as a part of the Department of Homeland Security National Response Framework. This document establishes a comprehensive, national, all-hazards approach to domestic incident response. The framework defines the key principles, roles, and structures that organize the way we respond as a nation. It describes how communities, tribes, states, the federal government, private-sector and non-governmental partners apply these principles for a coordinated, effective national response.

Following a disaster, the Social Services Agency is mandated by the State Office of Emergency Services and State Department of Social Services to be the lead agency for emergency care and shelter for the unincorporated areas of Alameda County. Also, if requested, the Social Services Agency would be required to help provide Disaster Service Workers to support cities in the county, through the mutual aid structure known as the Standardized Emergency Management System (SEMS).

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