Address

Alameda County Social Services
North Oakland Office
2000 San Pablo Ave
Oakland CA 94612

Client Concerns

Whenever possible, client concerns should be resolved through the appropriate channels: with the worker, the worker's supervisor, the division director, or the department head. Clients who need assistance in identifying their worker or their worker's supervisor should contact the office where they normally receive services. Click here to see office locations and contact information.

A client who has utilized these resources and still has not been able to resolve the issue may contact the client resolutions coordinator. The client resolutions coordinator is responsible for researching, following up and responding to ensure timely closure of escalated cases.

The client resolutions coordinator may be reached through the Social Services Administration front desk (510) 271-9100 or you may submit a concern here.