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Alameda County, CA, acgov.org
/ Man selecting produce at grocery store Core Values and Priorities

Promoting the economic and social well-being of individuals, families, neighborhoods and communities. The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. The Agency assists approximately 11.3 percent of Alameda County's residents. Read More

  • News
  • Doing Business With Us
  • Hotlines

News

Benefits CalWIN is an online system that will provide customers the option of applying for CalWORKs, CalFresh and Medi-Cal. Click here to apply

Eligibility Programs Websites
Cash, Medi-Cal and CalFresh
Foster Care Providers
IHSS Clients/Providers

Important: For In-Home Support Services (IHSS), please call 510-577-1800. For the General Assistance (GA) program, you must apply in person at one of our office locations.
More GA program information

Are you Registered to Vote?

If not, the Social Services Agency would like to assist you with the process. It is quick and easy and can be completed online. But first, you must qualify to register. If you meet the following qualifications you are ready to begin the online voter registration process.

To register to vote in California, you must be:

  • A United States citizen,
  • A resident of California,
  • 18 years of age or older on Election Day,
  • Not in prison, on parole, serving a state prison sentence in county jail, serving a sentence for a felony pursuant to subdivision (h) of Penal Code section 1170, or on post release community supervision (for more information on the rights of people who have been incarcerated, please see the Secretary of State's Voting Rights for Californians with Criminal Convictions or Detained in Jail or Prison), and
  • Not found by a court to be mentally incompetent.

Let's get you registered!
Click here to start the process. Register to Vote

Community Ambassadors Program

Interested in volunteering with Social Services? Read more here.

Social Services Customer Satisfaction Survey

The Alameda County Social Services Agency is committed to providing and maintaining the highest levels of service for its customers, and we value your feedback. This information will be used to help determine your customer service experience and to help identify areas that may need improvement. Please take a moment to complete this Customer Service Survey. The survey holds the highest level of confidentiality; therefore, the identity of the respondents is anonymous. We look forward to hearing from you. Thank you for your participation. Take the survey!

Season of Sharing Season of Sharing

Season of Sharing (SOS) is a private fund providing emergency-based assistance for housing and critical needs to Alameda County residents. The program considers requests for assistance from families with children under 18 living in the home; seniors age 55 and older; individuals with medically verified disabilities; veterans; emancipated or former foster youth; victims of domestic violence or violent crimes; and pregnant women in their 2nd trimester or later. Households in need may contact the SOS automated pre-screening line at (510) 272-3700. More details here.

New! Now you can submit your SAR 7 online.
To keep receiving your CalWORKS, CalFresh and General Assistance benefits, you can complete, sign, and even submit your SAR 7 report with any required documents online. To get started click here.

Qmatic Scheduling

General Assistance Program Strategic Plan

This 3 year strategic plan, covering years 2014-2017, is designed to be a guidepost, to inform decision-making, and provide a basic framework on which to build and improve the General Assistance program. Alameda County Social Services Agency is committed to working with clients, staff, the Board of Supervisors, key partners, and other stakeholders to create an environment in our Agency and our county where our vision for General Assistance can be achieved, and where clients have hope, dignity, and opportunity.

General Assistance Program Strategic Plan

New! Alameda County Fatherhood Forum: June 12, 2018

Fathers of Alameda County--join Supervisor Nate Miley on Tuesday, June 12, 2018, 6:30 - 8:30 pm for a facilitated panel discussion on the challenges and successes of fatherhood. Learn about the Alameda County Father Corps' effort to support the inclusion and engagement of fathers, as well as hear about resources and other local fathers' stories. RSVP here.

View flyer here.

Free Parenting Classes

The Alameda County Public Health Department offers some great, FREE resources and events for expecting and new parents. Click on the links to learn more about each event.

Pregnancy Basics class for expecting moms: June 7 and 14. Registration required: 510-618-2080


New! Covered California's Special Enrollment for New Mothers and College Grads

New mothers and their families can qualify for health insurance through Covered California's Special Enrollment. Within 60 days of having a baby or adopting a child, new mothers and their families can get enrolled in a new health insurance plan or change their existing plan through Covered California - and may even be able to get financial assistance to help pay for coverage. More details about Special Enrollment can be found online in Covered California's website here, or call the Service Center at (800) 300-1506.

Congrats to the Class of 2018! New college graduates who are transitioning out of their schools' health center coverage may now qualify for health insurance coverage through Covered California's Special Enrollment. Other qualifying life events for Special Enrollment that may apply to college grads are turning 26-years-old or are being removed from their parents' health insurance coverage. Learn about Special Enrollment options for college grads here.


Doing Business With Us

Photo of a man and woman doing business with a customer.

Funding Opportunities

The SSA contracts with a number of community-based organizations and other government agencies.

This is a list of the current funding opportunities. Click an item below for more details.

Hotlines

EMERGENCY: 24 hour hotlines

  • Child Abuse — 510-259-1800
  • Elder Abuse — 510-577-3500 or 1-866-CALL APS (1-866-225-5277)
  • Health, Housing & Human Services Information — 211
  • Safely Surrendered Baby — 1-877-BABYSAF (1-877-222-9723)
    www.babysafe.ca.gov
  • Ombudsman—Advocates for residents in long-term care facilities:
       Working Hours Line 510-638-6878
       After Hours Crisis Line 1-800-231-4024

Interactive Voice Response (IVR)

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