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Promoting the economic and social well-being of individuals, families, neighborhoods and communities. The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. The Agency assists approximately 11.3 percent of Alameda County's residents. Read More

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News

Benefits CalWIN is an online system that will provide customers the option of applying for CalWORKs, CalFresh and Medi-Cal. Click here to apply

Eligibility Programs Websites
Cash, Medi-Cal and CalFresh
Foster Care Providers
IHSS Clients/Providers

Important: For In-Home Support Services (IHSS), please call 510-577-1800. For the General Assistance (GA) program, you must apply in person at one of our office locations.
More GA program information

Are you Registered to Vote?

If not, the Social Services Agency would like to assist you with the process. It is quick and easy and can be completed online. But first, you must qualify to register. If you meet the following qualifications you are ready to begin the online voter registration process.

To register to vote in California, you must be:

  • A United States citizen,
  • A resident of California,
  • 18 years of age or older on Election Day,
  • Not in prison, on parole, serving a state prison sentence in county jail, serving a sentence for a felony pursuant to subdivision (h) of Penal Code section 1170, or on post release community supervision (for more information on the rights of people who have been incarcerated, please see the Secretary of State's Voting Rights for Californians with Criminal Convictions or Detained in Jail or Prison), and
  • Not found by a court to be mentally incompetent.

Let's get you registered!
Click here to start the process. Register to Vote

Community Ambassadors Program

Interested in volunteering with Social Services? Read more here.

The Social Services Agency continues to seek out ways to improve service delivery in all program areas.

The attached report reflects nearly a year long evaluative process to assist SSA executive staff in fully understanding the range of issues that impact service delivery and client outcomes of the General Assistance Program. I would like to thank the Roots evaluation team, SSA program staff, executive and senior managers as well members of the Board of Supervisors, advocacy partners and our clients for their contributions.

I invite you to read the report and share your feedback.

Lori Cox

LIMITED OFFER -- Free computer and low cost broadband for low-income households

Many low-income children are entering high school and college and will need a computer to stay competitive. Qualifying households may receive free Internet access, as well as a free computer and tech support. Contact East Bay Connects at 1-866-460-7439. Applications accepted until Sept. 20 Read more here.

Season of Sharing Season of Sharing

Season of Sharing (SOS) is a private fund providing crisis-based assistance for housing and critical family needs to Alameda County residents. Those eligible for consideration are: families with children under 18 living in the home, elderly individuals over the age of 60 and individuals with medically verified disabilities who are currently and have been residing in Alameda County for at least six continuous months. More details here.

Social Services Customer Satisfaction Survey

The Alameda County Social Services Agency is committed to providing and maintaining the highest levels of service for its customers, and we value your feedback. This information will be used to help determine your customer service experience and to help identify areas that may need improvement. Please take a moment to complete this Customer Service Survey. The survey holds the highest level of confidentiality; therefore, the identity of the respondents is anonymous. We look forward to hearing from you. Thank you for your participation. Take the survey!

Hotlines

EMERGENCY: 24 hour hotlines

  • Child Abuse — 510-259-1800
  • Elder Abuse — 510-577-3500 or 1-866-CALL APS (1-866-225-5277)
  • Health, Housing & Human Services Information — 211
  • Safely Surrendered Baby — 1-877-BABYSAF (1-877-222-9723)
    www.babysafe.ca.gov
  • Ombudsman—Advocates for residents in long-term care facilities:
       Working Hours Line 510-638-6878
       After Hours Crisis Line 1-800-231-4024

Interactive Voice Response (IVR)

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