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Alameda County, CA,
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Promoting the economic and social well-being of individuals, families, neighborhoods and communities. The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. The Agency assists approximately 11.3 percent of Alameda County's residents. Read More

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  • Doing Business With Us
  • Hotlines


Benefits CalWIN is an online system that will provide customers the option of applying for CalWORKs, CalFresh and Medi-Cal. Click here to apply

Eligibility Programs Websites
Cash, Medi-Cal and CalFresh
Foster Care Providers
IHSS Clients/Providers

Important: For In-Home Support Services (IHSS), please call 510-577-1800. For the General Assistance (GA) program, you must apply in person at one of our office locations.
More GA program information

Are you Registered to Vote?

If not, the Social Services Agency would like to assist you with the process. It is quick and easy and can be completed online. But first, you must qualify to register. If you meet the following qualifications you are ready to begin the online voter registration process.

To register to vote in California, you must be:

  • A United States citizen,
  • A resident of California,
  • 18 years of age or older on Election Day,
  • Not in prison, on parole, serving a state prison sentence in county jail, serving a sentence for a felony pursuant to subdivision (h) of Penal Code section 1170, or on post release community supervision (for more information on the rights of people who have been incarcerated, please see the Secretary of State's Voting Rights for Californians with Criminal Convictions or Detained in Jail or Prison), and
  • Not found by a court to be mentally incompetent.

Let's get you registered!
Click here to start the process. Register to Vote

Community Ambassadors Program

Interested in volunteering with Social Services? Read more here.

Social Services Customer Satisfaction Survey

The Alameda County Social Services Agency is committed to providing and maintaining the highest levels of service for its customers, and we value your feedback. This information will be used to help determine your customer service experience and to help identify areas that may need improvement. Please take a moment to complete this Customer Service Survey. The survey holds the highest level of confidentiality; therefore, the identity of the respondents is anonymous. We look forward to hearing from you. Thank you for your participation. Take the survey!

No Cost Tax Preparation Services

Need help with your income taxes? Do Not Pay to Have Your Taxes Prepared! The Alameda County Social Services Agency offers Fast, Confidential, No Cost IRS Certified Tax Preparation Services at four convenient locations from January 20th to April 18th, 2016. Alameda County residents and County Employees whose 2015 income is $54,000 or less are invited to have their taxes prepared by IRS-certified preparers at no cost. Have your tax refund as quickly as 7 to 10 days. No appointments are necessary. Keep your money where it counts, in your pockets!
Click HERE to learn more.

General Assistance Program Strategic Plan

This 3 year strategic plan, covering years 2014-2017, is designed to be a guidepost, to inform decision-making, and provide a basic framework on which to build and improve the General Assistance program. Alameda County Social Services Agency is committed to working with clients, staff, the Board of Supervisors, key partners, and other stakeholders to create an environment in our Agency and our county where our vision for General Assistance can be achieved, and where clients have hope, dignity, and opportunity.

General Assistance Program Strategic Plan

Season of Sharing Season of Sharing

Season of Sharing (SOS) is a private fund providing emergency-based assistance for housing and critical needs to Alameda County residents. The program considers requests for assistance from families with children under 18 living in the home; seniors age 55 and older; individuals with medically verified disabilities; veterans; emancipated or former foster youth; victims of domestic violence or violent crimes; and pregnant women in their 2nd trimester or later. Households in need may contact the SOS automated pre-screening line at (510) 272-3700. More details here.

Substance Use Treatment: Priority Admission for Pregnant Women

Behavioral Health Care Services (BHCS) regards pregnant women with substance use conditions as a special population needing priority access when seeking substance use treatment. BHCS provides an array of outpatient, intensive outpatient and residential treatment programs designed especially for pregnant women. In addition, BHCS is committed to providing priority access to pregnant women in its other substance use treatment programs that are co-ed or serve women only. If you need assistance please contact ACCESS LINE 1 800 491-9099 or the Alameda County BHCS list of providers.


EMERGENCY: 24 hour hotlines

  • Child Abuse — 510-259-1800
  • Elder Abuse — 510-577-3500 or 1-866-CALL APS (1-866-225-5277)
  • Health, Housing & Human Services Information — 211
  • Safely Surrendered Baby — 1-877-BABYSAF (1-877-222-9723)
  • Ombudsman—Advocates for residents in long-term care facilities:
       Working Hours Line 510-638-6878
       After Hours Crisis Line 1-800-231-4024

Interactive Voice Response (IVR)


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