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Alameda County, CA,
Workforce and Benefits Administration
Contact Information
  • Assistant Agency Director, Government & Community Relations
    Anissa Basoco-Villarreal

  • Director, Alameda County Workforce Development Board
    Patti Castro

  • Director, Information Systems & Program Integrity Division
    Glenn Wallace

  • Director, Office of Policy
    Currently Vacant

  • Director, Office of Public Affairs & Community Relations
    Sylvia Soublet

Government & Community Relations


Anissa Basoco-Villarreal is the Assistant Agency Director of the Government and Community Relations Department.

Contact Information:

2000 San Pablo Avenue, 4th Floor, Suite 445
Oakland, CA 94607
O: (510) 271-9181


Alameda County Workforce Development Board

Provides employers and job seekers with universal access to tools, resources, and services that assists them with obtaining employment and business goals.

Information Systems & Program Integrity Division

Provides Agency staff the tools and support needed to navigate a client’s respective case management systems and is responsible for the implementation of new technology systems and services as well as the maintenance and operations of existing systems.

Ensures that clients receive all benefits to which they are entitled while enhancing the integrity of SSA’s programs. There are four operational sections in PID: Income and Eligibility Verification System (IEVS), Welfare Fraud Investigations, Appeals and Compliance, and Quality Control.


Office of Policy

Provides fund development, legislative and budget analysis, and decision-making support resources for the Agency.

Office of Public Affairs and Community Relations

Serves as the Agency’s principal point of contact with clients, news media, businesses, outside agencies, and the general public. The Office advises department executives and the Agency Director on all aspects of media relations and communications issues. The Office also informs the community about the Agency’s operations and activities, including the Director’s priorities and policies, key initiatives, and legal mandates.

Projects and Initiatives

Disaster Preparedness and Emergency Management

Supports the Agency and community in preparing for, responding to, and recovering from disasters or emergencies.

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